OpenCaseTracker Changes

  • 8 Sep 2016: New feature – description for case types. Case Types can now have an accompanying description, to help select the correct category.
  • 8 June 2016: Added installation instructions for Linux MINT
  • 18 May 2016: Fixed issue – column heading display was incorrectly calculating the width of the first line
  • 16 May 2016: New feature – filter by custom fields (sponsored feature)
  • 16 May 2016: Redesigned filter menu
  • 16 May 2016: Fixed bug – filter by Activity Level (ACL) was failing
  • 13 Apr 2016: Fixed issue – when sorting by user groups, sorting was by internal group id, not name
  • 13 Apr 2016: Fixed issue – attachment file size display was incorrect (calculated on message string instead of full file)
  • 13 Apr 2016: Coding modification – new internal function “isFinancial” for systems linked to membership databases
  • 12 Apr 2016: New feature – separation of attachment handling code and start of coding to utilise external digital document management systems (firstly, Fuji/Xerox’s Docushare)
  • 12 Apr 2016: New feature – select more than one user group when running summary report
  • 12 Apr 2016: Fixed bug, sorting cases by case number was causing an error
  • 12 Oct 2015: Fixed issue in group notifications where no notification was sent if the configuration had no group number entered – this should have sent notifications to all groups but was not working properly
  • 25 Aug 2015: Added popup calendars to summary and other reports and option to select categories in the basic summary report
  • 12 Aug 2015: A range of updates and fixes to the email viewer for various email display issues
  • 13 June 2015: Fixed bug in administrator options page – “Save” button was not visible at all times
  • 9 April 2015: When adding a new case, OpenCaseTracker now searches and displays a references to other cases the same member or client has which are open
  • 26 March 2015: Fixed bug where hidden custom fields where not visible in the administration tool.
  • 4 March 2015: New feature – notification emails are now HTML compliant and a new template system has been developed to modify them through OpenCaseTracker.
  • 4 March 2015: New feature – send case notifications to staff by department. (sponsored feature)
  • 11 February 2015: Changed field ordering when ordering case attachments.
  • 29 October 2014: Fixed bug in Internet Explorer 11, text areas – such as comments – were not wrapping properly.
  • 15 October 2014: New feature – show custom fields in case lists.
  • 15 September 2014: Added autosearch feature for installations connected to membership databases. (sponsored feature)
  • 28 August 2014: Billing feature updated to provide for better summaries, account statements and capacity to cope with changes in billing rate over time.
  • 12 August 2014: New feature, when a case is re-opened, the original closure comments are dated and kept, and the reopen date stored.
  • 8 August 2014: New feature, custom fields can be defined as checkboxes as well as text.’
  • 7 August 2014: Usability enhancements to the name autocomplete field.
  • 6 August 2014: Related cases functionality completed for name based installations.
  • 6 August 2014: Enquiry feature updated and enhanced. (sponsored feature)
  • 4 June 2014: Department align feature updated (makes sure department lists match membership database department lists). (sponsored feature)
  • 1 Jun 2014: For stand alone/client based installations, autocomplete name feature when adding or editing cases. (sponsored feature)
  • 1 Jun 2014: Optional case closure checkbox added.
  • 27 May 2014: Fixed bug, attachments with UTF8 encoded subject lines were not being recognised.
  • 1 May 2014: Fixed bug caused by single quotes in department names.
  • 29 Apr 2014: New report added – Cases by User Group.
  • 14 Mar 2014: New custom fields feature.
  • 17 Oct 2013: New custom texts feature – add custom (installation based) text messages to selected screens. Case closure screen first available. (sponsored feature)

See full history of changes