Modern web systems for organisations doing complex work
We help organisations replace brittle manual processes with practical online systems that improve workflow, visibility, and service delivery. That can include portals, bookings, reporting, automation, integrations, and case management.
Systems built around the way your organisation actually works
Aptigence combines product thinking, workflow discovery, and practical engineering to build digital systems that are useful on day one and adaptable over time.
Workflow and operations systems
Replace spreadsheets, hand-offs, and disconnected steps with a shared system that keeps work moving and responsibilities visible.
Online bookings and service delivery
Build online experiences that support bookings, scheduling, intake, communications, and follow-up for service-based organisations.
Portals for staff, clients, and members
Create secure, task-oriented portals that make it easier for people to access information, request support, and complete key actions online.
Reporting and dashboards
Turn operational data into visibility for managers, boards, and delivery teams with reporting that reflects real workflows and decisions.
Integrations and automation
Connect the systems you already rely on and automate repetitive work so your team spends less time moving data around by hand.
Case and compliance management
When the work demands structured matters, audit trails, and lifecycle visibility, Aptigence can deliver robust case and workflow platforms too.
The same systems thinking applies across very different kinds of work
From case workflows to service platforms
Aptigence is not limited to one software category. The same discipline used in complex case systems also works for booking-driven services, operational portals, reporting layers, and online business tools.
Projects like WholeSpace show how Aptigence can support organisations that need better scheduling, clearer service coordination, stronger online capability, and less manual friction across day-to-day operations.
Reusable foundations when they make sense
Some organisations need a tailored build from the ground up. Others benefit from starting with an Aptigence platform and shaping it around their workflow, team, and service model.
AttiCase
Employee Relations case management re-imagined! OpenCaseTracker has been the preeminent digital case management system for Unions and Employee Relations teams for 20 years. AttiCase is OpenCaseTracker brought into the 2020s.
AttiCase The next generation of workplace case management. AttiCase is the successor to OpenCaseTracker, bringing a modern, secure and intuitive approach to managing Employee Relations, Human Resources, workplace investigations, industrial matters and member case work. Designed from the ground up around the way case professionals actually work, AttiCase helps organisations manage complex cases from initial contact through to final resolution while maintaining a complete, reliable organisational record. Rather than simply storing information, AttiCase helps people understand what matters now, collaborate effectively, manage sensitive information securely and maintain continuity as cases are handed between staff. Designed for organisations managing complex workplace matters Employee Relations and Human Resources Trade unions and professional associations Government departments and public sector agencies Health services, universities and large organisations Workplace investigations, complaints and compliance teams Key capabilities Modern case management designed around professional workflows Powerful notes, documents, correspondence and activity history Granular security and role-based permissions Operational dashboards and workload visibility Organisation-specific terminology and configuration Migration path from existing OpenCaseTracker installations Expected release: 1 March 2027 AttiCase is currently in advanced development. Organisations interested in demonstrations, migration planning or early implementation discussions are encouraged to contact Aptigence. Learn more about AttiCase ยป
Decades of experience turning messy workflows into useful systems
Aptigence was founded by Jason Cleeland, a long-time software builder whose work has spanned open source, surveys, booking systems, workflow platforms, membership tooling, and case management.
That experience led to projects like LimeSurvey, OpenCaseTracker, Omslets, and WholeSpace. Different domains, same approach: understand the real work, map the friction, and build software that fits the organisation rather than forcing the organisation to fit the software.
Aptigence continues that mission today with practical systems for organisations that need better portals, service tools, reporting, automation, and workflow clarity.